FAQ's
How soon will my order ship?
In most cases, your order will ship the same - or next - day. If we see that it will take more than a couple of days to ship, we'll let you know what's going on, and what your options are.
Of course, during the Holidays, things can get pretty hectic. This means processing time could increase to as much as 3 to 5 days, depending on order volume. Please plan accordingly if you are shopping for gifts.
What's the difference between your Oils and Balms?
The big difference is, balm is made with butters and waxes that give it a thick consistency, allowing it to provide more weight and controled style. Oil, on the other hand is basically a high quality hydrator and especially good for your skin and pores to stop the itch.
How often should I brush/comb my beard?
Do not over do it here. Let me say that again... DO NOT OVER DO IT! You should only brush it once after applying your oil/balm in the morning, and maybe once at night. I recommend using our boar's bristle brush. Once or twice a day, you can use a comb to remove any dust or crumbs or small children that my have accumulated throughout the day.
Is it bad to pick at or stroke my beard?
Rubbing, brushing, stroking, etc. is counter productive to keeping a healthy beard. I know it's awesome, but try to leave it alone.
I like my mustache long, but it's a pain... what can I do?
"I don't like it getting in my mouth!"... or "It's so messy when I'm eating". I've heard it all, and I've been through it. You just have to decide whether or not you want a longer mustache that you can style. If you do, you just have to push through the uncomfortable stage. Brush it to the side, and use balm/wax to hold it if you need to. After a while, it will be "trained" that way and you'll have an awesome mustache. Keep stock in napkins.
My beard is so itchy, is there any relief?
This is a normal thing for most men just starting to grow out their beards. Unfortunately, it is also one of the main reasons many men give up and shave. All of your whiskers have a sharp end on them from shaving. Those sharp ends are poking your skin, irritating it. Also, a beard becomes dry primarily because the natural oils (sebum) produced by your skin cannot keep up with the demands of longer facial hair. This is why beard care products are crucial for comfort, nourishment and hydration. They prevent flaky, itchy, dry skin. The beard oil and beard balm will keep your beard and skin moisturized and will soften the whiskers. Make sure that you work the oil down to your skin when applying it. This will provide instant relief. Also, be sure you are d washing your beard with beard care products that will not suck out the moisture but soften and hydrate.
I would like to become a Wholesaler. What do I need to do?
Just shoot us an email, or use our contact form. Let us know about your store, and provide a link to your website or Facebook page.